1. Introduction
Welcome to Manna Materials dba VPC Flake. By accessing or using our website at www.vpcflake.com, which is hosted on Shopify, you agree to abide by these Terms and Conditions, along with our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our website.
2. Changes to Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. Please review these terms periodically to stay informed of any changes. Your continued use of our website after changes are made constitutes your acceptance of the updated terms.
3. Use of the Website
By accessing and using www.vpcflake.com, you agree to:
Use the website for lawful purposes only. Not engage in any conduct that may harm, disrupt, or impair the functionality of the website. Not attempt to gain unauthorized access to our systems, servers, or networks.
We reserve the right to terminate or suspend your access to the website if we believe that you are violating these Terms and Conditions.
4. Account Registration
To purchase products or access certain features, you may need to create an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password, and you agree to notify us immediately of any unauthorized use of your account.
5. Product Information and Availability
We strive to provide accurate and up-to-date product information, including descriptions, prices, and availability. However, we do not guarantee that all product details are error-free. Prices and availability are subject to change without notice.
If a product is unavailable or out of stock, we will notify you and offer an alternative solution or refund.
6. Orders and Payment
When you place an order through our website, you are offering to purchase products subject to availability and acceptance of your order. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraud.
All payments are processed securely through Shopify Payments or PayPal. By providing payment information, you agree that the payment details are correct, and you authorize us to charge the total amount of your order.
7. Shipping and Delivery
All products are shipped directly from our manufacturing partners. Because these are made-to-order or stocked offsite, we will provide an estimated ship date once your order is confirmed by the manufacturer. Most orders typically ship within 1 to 3 business days, but this is not guaranteed. Orders may ship via UPS Ground or LTL Freight depending on the size and destination. We reserve the right to select the most efficient method of shipping. Transit times vary by carrier and region.
You are responsible for ensuring the accuracy of the shipping address provided. If a shipment is returned due to an incorrect address, you may be responsible for the cost of reshipping.
All orders ship FOB Wisconsin. Title and risk of loss transfer to the buyer at the point of shipment. Buyer assumes all responsibility for freight transit once goods leave our warehouse.
8. Shipping Method Flexibility
VPCFlake reserves the right to select each order's most efficient and cost-effective shipping method. Orders may be shipped via LTL freight or standard ground service (e.g., UPS) based on weight, volume, and destination. While we aim to meet estimated delivery windows, actual transit time may vary depending on the chosen carrier. All shipments are FOB Wisconsin, and title transfers upon pickup from our warehouse.
9. Returns and Refunds
If you are not satisfied with your purchase, we offer a return policy for unused products in original packaging. Please refer to our Return Policy for detailed instructions on how to return items.
Refunds will be issued in the original form of payment, and any return shipping costs may be the responsibility of the customer, unless otherwise stated.
10. Intellectual Property
All content on the Manna Materials dba VPC Flake website, including logos, product images, descriptions, and text, is the property of Manna Materials dba VPC Flake or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive license to access and use the website for personal, non-commercial purposes. Any unauthorized use of our intellectual property is prohibited.
11. Privacy and Security
Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data. By using our website, you consent to the collection and use of your personal information as described in the Privacy Policy.
12. Limitation of Liability
To the fullest extent permitted by law, Manna Materials dba VPC Flake will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products, even if we have been advised of the possibility of such damages. Our total liability for any claim related to these Terms and Conditions shall not exceed the amount you paid for the product that is the subject of the claim.
13. Indemnification
You agree to indemnify and hold harmless Manna Materials dba VPC Flake, its affiliates, officers, directors, employees, and agents from any claims, losses, or damages (including legal fees) arising out of your use of our website, violation of these Terms and Conditions, or infringement of any third-party rights.
14. Prohibited Activities
You agree not to:
Use the website for any unlawful or prohibited purpose. Engage in activities that could damage, disable, or impair the website’s functionality. Post or transmit any harmful, defamatory, or offensive content. Attempt to access restricted areas of the website without authorization.
15. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Texas, without regard to its conflict of law principles. Any legal action arising out of or relating to these terms shall be exclusively brought in the courts of Kaufman, Texas.
16. Dispute Resolution
In the event of any disputes, claims, or controversies arising out of or relating to these Terms and Conditions, you agree to resolve the matter through binding arbitration, rather than litigation, in accordance with the rules of the American Arbitration Association (AAA).
17. Termination
We reserve the right to suspend or terminate your access to the website at our sole discretion, without notice, for violations of these Terms and Conditions or any conduct that we deem harmful to the website, users, or our business.
18. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Manna Materials dba VPC Flake Website: www.mannamaterial.com
Email: ap@mannamaterial.com
By using the Manna Materials dba VPC Flake website, you agree to comply with these Terms and Conditions.
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