Shipping & Sales Policy for Flake Products
Shipping Policy
Orders must be paid in full by 1:00 PM (local time) to be eligible for same-day processing. Orders placed after this time will be processed on the next business day.
Once an order is paid, flake products generally ship within two (2) business days. However, certain situations and custom blends — including hybrids, micas, glow flakes, and full pallet orders — may require up to five (5) business days for processing and shipping.
Please note that shipping timelines are not guaranteed. All orders are shipped via ground shipping by default.
If you require expedited shipping, please contact us directly prior to placing your order to discuss available options.
Returns & Final Sales
All custom flake sales are final once processing begins. If you're unsure about a custom blend, we encourage you to request a free 1-pound sample before placing your order.
Standard VPC flake colors listed below may be returned only if unopened, and will be credited to your account (no refunds):
- Gravel
- Twilight
- Overcast
- Domino
- Shoreline
- Peppercorn
- Outback
- Sequoia
- Hickory
- Shipmate
- Greige
- Orbit
- Creekbed
- Nightfall
- Basalt
- Dolerite
- Timberwolf
- Cabin Fever
- Safari
All shipping charges are final and non-refundable.