Frequently asked questions

Where does VPC Flake ship products?

We ship our products to all 50 states.

Which shipping carrier does VPC Flake use?

For the 3-10 day delivery option, your order will be delivered by either USPS Priority Service, UPS Standard Ground Delivery, or FedEx Home Delivery. 2 day and overnight air service is provided by FedEx or UPS. We do offer LTL orders.

How does VPC Flake calculate my shipping costs?

Ground, overnight, and 2-day delivery costs are calculated by UPS. Some items available from VPC Flake will incur additional shipping cost in addition to those indicated upon checkout. If your order requires additional shipping costs a VPC Flake associate will contact you to secure authorization before proceeding with the order.

Will my order arrive in one package or pallet?

It is possible that your order will arrive in multiple packages and from multiple distribution points arriving on different days. You will receive a fulfillment verification email including tracking information upon order fulfillment.

What is my shipment is damaged?

Our terms are F.O.B. Mendota Heights, MN. The responsibility for damage in transit is the carriers whether it is visible or concealed damage. Inspect your shipment immediately. Insist that visible damage be indicated on the freight bill. Open your shipment immediately and inspect for concealed damage. Take photos of damage and notify the delivering carrier immediately and follow their instructions for a claim. VPC Flake takes every precaution to ensure safe arrival, but our responsibility ceased when the shipment was handed over to the carrier. Claims for damages must be made by you as soon as possible to the carrier.

What are concrete coating flakes?

Concrete coating flakes are small, decorative pieces added to concrete surfaces for both aesthetic appeal and enhanced durability. These flakes are typically made of vinyl, mica, or other durable materials and are used to create a seamless, visually striking finish on floors such as garages, basements, showrooms, and industrial spaces.

What are the benefits of using concrete coating flakes?

Concrete coating flakes offer several advantages:

Durability: Resistant to stains, scratches, and impact, making them ideal for high-traffic areas.

Aesthetic Appeal: Available in a wide range of colors, sizes, and textures, allowing you to create customized, eye-catching floors.

Slip Resistance: Adds texture to the surface, providing increased slip resistance, especially in wet environments.

Low Maintenance: Concrete floors with flakes are easy to clean and maintain, requiring less effort to keep them looking great.

How do I apply concrete coating flakes?

Concrete coating flakes are applied over a concrete surface that has been prepped and coated with a resin, such as epoxy or polyaspartic. The flakes are broadcast onto the wet resin and allowed to cure. Once fully dried, a clear topcoat is applied to seal the flakes in place.

Can I use concrete coating flakes in residential and commercial settings?

Yes! Concrete coating flakes are versatile and can be used in both residential and commercial applications. Whether you’re enhancing your garage floor, a showroom, or a warehouse, our flakes provide a durable, attractive finish suitable for a variety of spaces.

What colors and sizes do you offer for your concrete coating flakes?

We offer a wide range of colors and sizes for our concrete coating flakes. You can choose from premade blends that mimic natural stone or granite, or create custom blends for a unique look. Browse our selection to find the perfect style for your project.

How do I know how much product I need?

To ensure you purchase the right amount of concrete coating flakes for your project, we offer a coverage calculator on our product pages. You can also find detailed information on how much material is typically needed based on the size of your floor or surface.

How long will my coated floor last?

When applied properly, concrete coating flakes provide long-lasting durability. The floor will resist wear, stains, and scratches, and should last for many years with minimal maintenance. For maximum longevity, periodic cleaning and resealing may be required, depending on the level of traffic and wear.

Are the concrete coating flakes resistant to chemicals and moisture?

Yes, our concrete coating flakes are resistant to many chemicals and moisture, making them ideal for areas such as garages, kitchens, basements, and industrial settings where exposure to oils, chemicals, and water is common.

Do I need to hire a professional to install the concrete coating flakes?

While many DIY enthusiasts can install concrete coating flakes themselves, it’s recommended to hire a professional for larger or more complex projects to ensure proper application and a flawless finish. 

Can I get custom colors or blends of concrete flakes?

Yes, we offer custom blending options for concrete coating flakes.

What is your return policy?

We want you to be completely satisfied with your purchase. Returns are only accepted for non-custom flake and must be initiated within 30 days of receipt. The item must be unused and in its original condition. Please in sure return shipment, VPCFlake is not responsible for flake that is damaged or lost by carrier during return. 

Non-Custom Flake: Returns for non-custom flakes are accepted with a 20% restocking fee.

Custom Items: Custom items are not eligible for return or refund.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email so you can easily monitor the delivery status of your products.